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FAQs

For any specific questions, please contact us via the contact page

How long does shipping take?

Processing times vary, but most orders ship within 3-7 business days. Shipping time depends on your location, with domestic orders typically arriving within 5-10 business days and international orders within 10-20 business days.

What is your return policy?

We accept returns or exchanges within 30 days of delivery if the artwork arrives damaged or does not meet your expectations. Custom or commissioned pieces are non-refundable. Contact our support team for assistance.

Can I request a custom or commissioned artwork?

Yes! Many of our artists accept commissions for custom pieces. If you have a specific idea in mind, contact us, and we’ll connect you with an artist who can bring your vision to life.

How do I care for my artwork?

To keep your artwork in excellent condition, avoid direct sunlight, humidity, and extreme temperatures. Dust prints and framed pieces with a soft, dry cloth, and handle original paintings with care.

The Orb Art Store

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